Terms of service

Last Updated: October 2025

Welcome to Sahina Dupatta. These Terms of Service (“Terms”) govern your access to and use of our website, store, and services provided through Shopify. By visiting or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully before using our Site.

SECTION 1 – ACCESS AND ACCOUNT

By using our services, you confirm that you are at least the age of majority in your state or have obtained parental consent to use this site.
You may be asked to provide personal and payment details while creating or using your account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 – OUR PRODUCTS

We strive to describe all our products as accurately as possible.
However, product colors and textures may slightly vary due to lighting or screen settings.
We reserve the right to limit product quantities, modify details, or discontinue items at any time without prior notice.

SECTION 3 – ORDERS

Placing an order with Sahina Dupatta constitutes an offer to purchase.
We reserve the right to accept or decline any order at our discretion.
Orders are confirmed only after full payment or successful COD verification.
Please review your order carefully — cancellations may not be possible after dispatch.
All returns and exchanges are governed by our Refund & Return Policy.

SECTION 4 – PRICES AND BILLING

All prices are listed in Indian Rupees (INR) and may change without prior notice.
Taxes, shipping, or handling charges (if applicable) are displayed at checkout.
By submitting payment details, you confirm they are valid and authorized for use.
Discounts, sales, or promotional offers may be subject to separate terms.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided are estimated and not guaranteed.
We are not liable for courier delays, natural disasters, or any event beyond our control.
Ownership and risk transfer to the buyer once the parcel is dispatched from our warehouse.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website — including text, designs, graphics, product images, and logos — is owned or licensed by Sahina Dupatta or Shopify.
You may not copy, reproduce, or distribute any part of the website without written permission.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools (such as review widgets or shipping trackers) on an “as-is” basis.
Use of such tools is entirely at your own risk, and you should review the terms of any third-party provider before using them.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites.
We are not responsible for the content, products, or privacy practices of such external sites. Accessing them is solely at your discretion.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all sales, services, and transactions are directly between you and Sahina Dupatta.
Shopify is not responsible for any product, service, injury, or dispute arising from our store.

SECTION 10 – PRIVACY POLICY

Your use of our Site is also governed by our Privacy Policy.
Since Shopify hosts our website, it may collect and process certain personal information.
Please review both our Privacy Policy and Shopify’s Privacy Policy for more details.

SECTION 11 – FEEDBACK AND REVIEWS

By submitting feedback, reviews, or suggestions, you grant Sahina Dupatta a non-exclusive right to use, reproduce, and display that content.
You confirm that you own or have permission to share such material and that it does not infringe any third-party rights.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors or inaccuracies.
We reserve the right to correct any errors or cancel affected orders without prior notice.

SECTION 13 – PROHIBITED USES

You are strictly prohibited from using our Site:

For any unlawful, abusive, or fraudulent purpose.
To transmit malware, spam, or harmful code.
To harass or violate others’ rights.
To collect data or access systems without authorization.

We reserve the right to suspend or terminate access for violations.

SECTION 14 – TERMINATION

We may suspend or terminate your access at any time, with or without notice.
Provisions that should survive termination — such as intellectual property, indemnity, and liability limits — will continue to remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”, without any warranties, express or implied, unless stated in writing or required by law.
We do not guarantee uninterrupted, timely, or error-free operation of the website.

SECTION 16 – LIMITATION OF LIABILITY

Sahina Dupatta is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use, arising from your use of our services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Sahina Dupatta, its affiliates, and service providers (including Shopify) from any claims or liabilities arising from your misuse of the site, violation of these Terms, or infringement of third-party rights.

SECTION 18 – SEVERABILITY

If any section of these Terms is deemed unlawful or unenforceable, that part will be removed, but the remaining sections will continue to apply.

SECTION 19 – WAIVER & ENTIRE AGREEMENT

Any failure by us to enforce a provision is not a waiver of that right.
These Terms, along with our other store policies, form the entire agreement between you and Sahina Dupatta, superseding all prior communications.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without written permission.
We may assign or transfer our rights and obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of India.
All disputes shall be subject to the jurisdiction of courts in West Bengal, where our business is registered.

SECTION 22 – HEADINGS

Headings are for reference only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page, and your continued use of the Site indicates acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms of Service, contact us:

Sahina Dupatta – Sole Proprietorship
📍 382/325/1, G.C. Road, Khardha, Titagarh, North 24 Parganas, West Bengal, 7000119
📞 +91 8582877309
✉️ support@sahinadupatta.com